Technical Training
The Office of Technology Services provides technical training on various FHSU systems and applications.
Meet Our Trainer
Cameron Shoemaker, IT Development Coordinator
Tomanek Hall 160
Ext. 4071
csshoemaker@fhsu.edu
Training Opportunities and Resources
Video Tutorials |
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Zoom Basics from the Web | Video recording | |||
Intro to Microsoft Teams | Video recording | |||
Forwarding Calls & Voicemail in CommPortal | Video recording | |||
MaX UC Basics | Video recording |
Interested in technical training session to learn more about an FHSU system or application?
Want to discuss setting up a group training session for your department/unit?
Fill out the Technology Support Request Form and choose "Technical Training" as type of service.
Adobe Acrobat DC is an essential tool in today's electronic workflow and can educate users creating, editing, and signing PDF documents & forms. FHSU has a licensing arrangement with Adobe to provide FHSU faculty and staff access to Adobe Creative Cloud which includes Adobe Acrobat DC. If you are a current faculty or staff member, fill out the Technology Support Request Form to request access to the software. Training materials are currently being developed for Adobe Acrobat DC. Watch Tiger Daily for upcoming training options. In the mean time, please enjoy these short tutorials covering a few Adobe topics:
Training & Tutorials
Fill & Sign
Read Out Loud
Convert a PDF to another application
Take your desktop phone to another level, with CommPortal! This interface allows users to view and manage the configuration of their desktop phone. Various tips and tricks, such as viewing call logs, making calls through the CommPortal Desktop toolbar, retrieving voicemail messages, as well as updating speed dial settings, will be made available. After attending, you'll have the tools necessary to take advantage of all these features and more!
CommPortal Training Resources
Update Speed Dials from Web
How to install MaX UC to your desktop computer
MaX UC Basics - Updated March 2024
This training will provide you information on how to efficiently manage communications, calendars, scheduling, and tasks with Microsoft Outlook. Classes can be arranged to cover specific objectives. Contact us to arrange a group session.
FHSU Outlook FAQ and Mobile Access Instructions
Courses on Microsoft Excel, Word, and PowerPoint are currently being developed. Watch your email & Tiger Daily for upcoming training options.
Microsoft offers a number of learning guides at no charge to you. Please take advantage of their training pages:
Microsoft OneDrive is a cloud file storage service that allows you to store and synchronize all your important files securely in one place, and access them virtually anywhere. FHSU is currently adopting OneDrive as our primary individual file storage system. To learn more about using OneDrive and start utilizing its robust features, contact Sarah Taggart for training opportunities.
OneDrive Training Resources
Microsoft OneDrive is a digital note-taking software application that will never run out of paper! It provides you with a single space where you can easily organize and keep all your notes, research, lists, etc. and allow you to share this with others if needed. To learn more about using OneDrive and start utilizing its robust features, contact Sarah Taggart for training opportunities.
OneNote Resources
Microsoft Teams is a unified communications platform that combines persistent workplace chat, video meetings, file storage, and application integration. Microsoft Teams integrates with Office365 products and is provided to all faculty and staff.
Add Your Own Virtual Background
Pop Out Chat
Quiet Hours Feature
Microsoft Teams Resources
Don't have Teams? INSTALL NOW!
Workday is FHSU's cloud-based Enterprise Resource Planning (ERP) system. Workday combines our administrative applications including Human Resource, Payroll, Finance, and Student into one unified system.
Workday Training Resources
Xibo is FHSU's digital signage software, used for creating video displays in various departments on campus.
Digital Signage Best Practices (Do's and Don'ts)
Digital Signage Standards for Xibo Users
Xibo Basic Guide: Upload or Edit Media | Video recording
Xibo Helpful Tips
Export a PowerPoint Presentation as a Video for Xibo
Xibo Glossary
Zoom offers communications software that combines video conferencing, online meetings, chat, and mobile collaboration. Zoom can be used with conventional phone lines for audio conferencing. Training is available upon request. Teaching Innovation and Learning Technologies (TILT) provides a site license for Zoom, for use by all FHSU faculty and staff.
Zoom Basics
25Live is FHSU's campus-wide room reservation system used to assist all FHSU faculty/staff in requesting & scheduling classrooms and space(s) on campus for academic & non-academic events. All campus spaces should be reserved using 25Live.
25Live Training Resources