Operations Management
Operations managers blend their qualitative "people skills" and quantitative business skills to efficiently and effectively create services and products to meet the needs of customers. They connect their organizations to global suppliers and customers across ever more complex value chains. Operations managers translate organizational strategies into appropriate operations tactics, to deliver value to customers through high-quality, low-cost, responsive, and flexible solutions.
Courses include:
MGT 600G: Lean Systems
As a foundation for Lean thought and its application in business sustainability, this course introduces foundational principles of Lean Systems including the tools and techniques associated with the identification and elimination of all forms of organizational waste. Foundational materials draw from thought leaders in operations excellence such as Ford, Toyoda, Shingo, Ohno, Womack, Shook, Liker, Goldratt, etc. This course is an extension of basic management principles and provides increased depth of knowledge in process and systems improvement, lean principles, sustainable systems, and improvement tools and techniques such as those associated with continuous improvement, value-streaming mapping, waste identification, and elimination, etc.
MGT 602G: Production and Operations Management
The focus of this course is on solving the problems associated with the planning and control of world-class manufacturing operations. Both the solution to particular production problems and linkages among them will be examined from the standpoint of key issues, process, framework, technical considerations, and managerial considerations.
MGT 603G: Supply Chain Management
Supply chain management is a set of theories, approaches, tools, and techniques utilized to efficiently integrate suppliers, manufacturers, warehouses, and stores. The objectives of supply chain management are to ensure that goods and merchandise are produced and distributed at the right quantities, to the right locations, at the right time, to minimize system-wide costs while satisfying service level requirements. Supply chains associated with service industries also will be addressed. Both qualitative and quantitative approaches will be utilized to provide students with a broad overview of supply chain strategy, as well as specific tools and techniques for designing and analyzing product supply networks.
MGT 608G: Total Quality Management
A study of total quality management (TQM) concepts and methods developed by W. Edwards Deming, Joseph Juran, Philip Crosby, and others. Continuous quality improvement, total quality control, problem-solving, statistical process control, and competitive advantage are the foci.