TigerPrint

When on campus and connected to the FHSU network, you can use your personal device to print directly to a TigerPrint printer.

1. Go to http://tigerprint:9163/setup to set up your personal device.
2. After your device is set up, you can print directly from your device.
   • From your device, print your document.
   • When prompted to choose a printer, select a TigerPrint printer based on your desired print options. NOTE: Do not make any selections for Color or BW, or 1-sided and 2-sided in the print preferences window. Simply choose the appropriate TigerPrint printer with these options pre-configured. Any changes made in the print preferences window will override the pre-configurations made on the TigerPrint printers.
     • 1-sided-bw-tigerprint: Prints black and white on one side of paper
     • 1-sided-color-tigerprint: Prints in color on one side of paper
     • 2-sided-bw-tigerprint: Prints black and white on front and back of paper
     • 2-sided-color-tigerprint: Prints in color on front and back of paper
3. Depending on the device you are printing from, you may need to enter your TigerNetID username and password.
4. Your print job will be placed in a print queue that you can release at any of the TigerPrint release stations on campus.

Need to print from off campus? Simply login to TigerPrint and upload your documents using WebPrint.

1. Go to myFHSU app in Workday and click on the TigerPrint link under Additional Help, or go to https://tigerprint.fhsu.edu.
2. Log in to TigerPrint with your TigerNetID and Password.
3. Click on WebPrint on the left navigation.
4. Click the Submit a Job button.
5. Choose a TigerPrint printer based on your desired print options:
   • 1-sided-bw-tigerprint: Prints black and white on one side of paper
   • 1-sided-color-tigerprint: Prints in color on one side of paper
   • 2-sided-bw-tigerprint: Prints black and white on front and back of paper
   • 2-sided-color-tigerprint: Prints in color on front and back of paper
6. Click the Print Options and Account Selection button.
7. Type in the Number of Copies you want to print.
8. Click the Upload Documents button.
9. Drag and Drop your print file, or click Upload from Computer to browse and select your file (acceptable file formats are Microsoft Office documents, PDF’s and image files).
10. Click Upload & Complete.
11. Your print job will be placed in a print queue that you can release at any TigerPrint release station on campus (BW stations will not display color print jobs).

1. Login to the library computer with your TigerNetID. There should be a small pop up box with your available balance showing on the screen.
2. When ready to print, from within the application, go to File > Print.
3. Choose a TigerPrint printer based on your desired print options. NOTE: Do not make any selections for Color or BW, or 1-sided and 2-sided in the print preferences window. Simply choose the appropriate TigerPrint printer with these options pre-configured. Any changes made in the print preferences window will override the pre-configurations made on the TigerPrint printers.
   • 1-sided-bw-tigerprint: Prints black and white on one side of paper
   • 1-sided-color-tigerprint: Prints in color on one side of paper
   • 2-sided-bw-tigerprint: Prints black and white on front and back of paper
   • 2-sided-color-tigerprint: Prints in color on front and back of paper
4. Choose Print.
5. Your print job will be placed in a print queue that you can release at any of the TigerPrint release stations on campus.

1. These instructions apply to printing from TigerPrint labs only.
2. Make sure you are logged in to a TigerPrint lab computer. There should be a small pop up box with your available balance showing on the screen.
3. When ready to print, from within the application, go to File > Print.
4. Select the appropriate lab printer based on the lab room number.
5. Choose your printing options: # of copies, Color/BW, 1-sided/2-sided
6. Click Print.
7. Your job will be sent directly to the printer located in the lab, ready for you to pickup.

1. Go to a TigerPrint station on campus to release your print job.
2. Swipe your Tiger Card or enter your TigerNetID at the TigerPrint station to login. (Guests enter TigerPrint username and password).
3. The files you’ve uploaded or sent to TigerPrint will be displayed. Select the file you want to print from the list.
   1. To see more details about a document, select the document, and then click the right arrow.
   2. The document details screen displays.  From here you can view the cost of your print job as well as your current TigerPrint account balance.  You can also change the number of copies, or switch from 1-sided to 2-sided or from Color to Grayscale (if applicable).
4. Tap Print to release your job. 
   *Cost Saving Tip: If there is a document in your release queue that could be printed for cheaper by either printing in Black and White instead of Color, or 2-sided instead of 1-sided, there will be options at the bottom of the main screen for you to switch to that method.  If you don't see those options, then all jobs in your release queue are already using the cheapest printing method.
5. Push the “Log Out/Access” button to log out.

1. Go to a TigerPrint Station (be sure to go to a color TigerPrint station if copying in color).
2. Swipe your Tiger Card at the TigerPrint station or login with your TigerNetID on-screen.
3. Press Copy.
4. Load the original document in the manual feeder or place on glass.
5. Configure copy settings and enter number of copies if necessary.
6. Press the Start key.
7. Push the “Log Out/Access” button to log out.

1. Go to a TigerPrint Station.
2. Swipe your Tiger Card at the TigerPrint station or login with your TigerNetID on-screen.
3. Press Scan.
4. Load the original document in the manual feeder or place on glass.
5. Choose “Me” from the address book.
6. Configure any necessary settings.
7. Press the Start key.
8. Your scan will be emailed to your FHSU email address. Guests’ scans will be emailed to the email address associated with their TigerPrint account.
9. Push the “Log Out/Access” button to log out.

Go to your myFHSU worklet in Workday and click the TigerPrint link, or go to https://tigerprint.fhsu.edu.

Print pricing is per sheet. $.08 per black and white sheet and $.20 per color sheet. Save money by printing 2-sided! Pricing is the same for varying sizes of paper.

TigerPrint Stations:

Copy, Scan, and Release print jobs at the following TigerPrint stations:

• Forsyth Library | First Level - *One TigerPrint station is still available during renovation.
• Memorial Union | across from Starbucks
• McMindes Hall | Front Lobby
• Rarick Hall | First Level | Foundry
• Fischli-Wills Center for Student Success | Second Level
• Victor E. Village | Front Lobby
• Tomanek Hall | First Level

Lab Locations:

• Albertson Hall | Room 213
• Cunningham Hall | Room 135
• Rarick Hall |  Room 211
• Malloy Hall | Room 108

Yes. You can copy and scan at TigerPrint stations. See "Instructions" section (above) for details.

Default paper size is 8.5” x 11”. To print on legal or other sized paper, choose the desired TigerPrint printer, and then change your paper size in the print preferences window. Charges are the same for various paper sizes.

• When choosing either of the TigerPrint color printers, color rates will only be charged for pages that are in color. Pages that are only black and white will still be charged the black and white rate. Keep in mind, if a page has any color at all (determined by the printer), it will be charged at the color rate.
• When printing in color, be sure to visit a color enabled TigerPrint station to release your job. Color prints will not show up in the release queue of a black and white only TigerPrint station.
• The price of 1-sided and 2-sided printing is the same, so you can save money if you take advantage of 2-sided (front and back) printing.

In order to use TigerPrint, you will need to add credit to your TigerPrint account by using a credit/debit card. If you do not have a credit card to purchase credits, you can go to Forsyth Library or the Memorial Union and use cash or check to purchase vouchers to add credit to your TigerPrint account.

Credits can be purchased in increments of $2.50, $5.00, $7.50, and $10.00 by using a credit/debit card after logging into your TigerPrint account. Sales tax will be charged for all TigerPrint credit and voucher transactions. All purchased TigerPrint credits will carry forward each semester. However, refunds will not be issued for TigerPrint credits, so it is recommended to purchase credits as needed.

Buy credits with Credit/Debit Card in TigerPrint

• Log in to your TigerPrint account.
• Choose "Add Credit" on the left menu.
• Choose the amount from the dropdown list that you would like to add. Click “Add value”.
• You will be redirected to a payment page to enter your credit card information and complete your purchase.
• Once payment has been successfully completed, you will be redirected back to TigerPrint where you will see your TigerPrint credit purchase reflected in your available balance.

Buy credits with Cash/Check

• Visit Forsyth Library or the Memorial Union to purchase $1, $2, or $5 TigerPrint vouchers.
• After purchasing a voucher, log in to your TigerPrint account.
• Choose “Redeem Card” on the left menu.
• Enter the Card number from your voucher.
• Choose Redeem Card.

Check your TigerPrint balance

• Log in to TigerPrint. Your account balance is shown on the Summary page.

When printing from a personal laptop or device, you can upload Microsoft Office files, PDF’s, and image files. The accepted file extensions are as follows:

xlam, xls, xlsb, xlsm, xlsx, xltm, xltx Microsoft PowerPoint pot, potm, potx, ppam, pps, ppsm, ppsx, ppt, pptm, pptx Microsoft Word doc, docm, docx, dot, dotm, dotx, rtf, txt PDF pdf Picture Files bmp, dib, gif, jfif, jif, jpe, jpeg, jpg, png, tif, tiff

The file size limit for a print job is 100MB.

Yes. FHSU guests can use TigerPrint too! Follow the instructions below to create a Guest account on TigerPrint.

1. If you do not have a TigerNetID, you can still use TigerPrint by creating a guest account.
2. Go to: https://tigerprint.fhsu.edu and click the “Don't have a TigerNetID? Click Here to Register as a Guest User” link directly below the login box.
3. Fill out the details including a valid email address (you will need to confirm your email address after registering your account). *NOTE: Your username will be prefixed with “Guest-”.
4. Check your email and click the verification link.
5. Login to TigerPrint with the username and password you used to register your account.
6. Add credit to your TigerPrint account by credit/debit card through your TigerPrint account online using the “Add Credit” link in the left navigation, or visit Forsyth Library or Memorial Union to use cash/check to purchase a TigerPrint voucher.
7. You are now ready to use TigerPrint to print.

• You will have 24 hours to go to a TigerPrint station and release your print job. Print jobs that have not been released within 24 hours will be cancelled.
• If prints did not print, or something was wrong with the print, see the library front desk or the Memorial Union student service center to submit a request to have credits adjusted in your TigerPrint account.
• You will not be charged for your print job until it has been released from a TigerPrint station. You will have the option to cancel your print job at the TigerPrint station.
• Faculty and Staff should NOT print to TigerPrint stations, designated department printers should be used instead.