Technology and Software Purchasing Procedures
Technology Services orders all technology equipment and software for campus. Departments are responsible for following the required procedures and policies listed below for all technology equipment and software purchases.
Software and Subscriptions
Technology Services must order ALL software including software subscriptions, new software purchases, and software renewals. Centralized management of software purchasing provides these benefits to the University:
- Access to educational discounts through state contracts and vendors
- Access to quantity and bulk discounts
- Leveraging partnerships with other Universities for increased buying power
- Central administration of licensing ensures efficient license usage, allows for reassignment of unused licenses, and avoids unnecessary purchases when licenses are already available.
- Alignment and syncing of renewal dates to streamline purchasing
- Compliance with software license terms and conditions
- Compliance with contract terms and conditions, including auto-renewal and termination clauses. *Technology Services works directly with FHSU Purchasing to review contract details, EULA's, termination clauses, and terms and conditions.
In certain circumstances, individuals may need to purchase their own software. Approval from Technology Services must be obtained prior to initiating a purchase.
Please note that FHSU has various software site licenses and available pools of licenses for Faculty/Staff to use on their University-owned devices. View the full list of available software.
Technology Equipment
All computers and tablets must be purchased by Technology Services. Departments can order their own "extras" as outlined on the "Approved Purchases List" below.
Technology Services must order:
- Computers (Desktop, Laptop, Surface)
- Tablets, including iPads
- Monitors
- Printers and Scanners
- Power adapters
- Video adapters for classroom use
- Standard issue mouse and keyboard
- Monitor soundbar speakers
- Televisions and display equipment
- Projectors
Submit a Request to Purchase Technology Equipment or Software
Use the Technology Purchase Request form to submit requests for computers/tablets, software licenses/subscriptions/renewals, media equipment, and any items that are not on the approved purchases list.
- Before submitting a Technology Purchase Request form to request a new computer, please review the Computer Provisioning Procedures.
- To access the Technology Purchase Request form, simply click on the "Request Services" button located on the left sidebar, of all Technology Services webpages. Choose FHSU Employee and then Technology Purchase.
- When a form is submitted, it creates a ticket in our KACE ticketing system. You will receive a confirmation email (from an @support.fhsu.edu address) and can simply reply to it if you wish to add a comment or ask a question about your request. If desired, you can also click on a link to log in with your TigerNetID to view the status of the ticket or add a comment.
- Cost Center Managers will receive approval request notifications and can indicate their approval by simply responding to the email.
- Technology Services will charge the cost center indicated on the Technology Purchase Request form. It may take some time before the purchase shows up to your cost center, depending on the method of payment used by Technology Services to place the order.
- Changes to cost centers charged must be initiated by the requesting department by creating a journal entry in Workday.
Approved Purchases List
The items listed below can be purchased directly by departments without submitting a Technology Purchase Request form.
- PC/Mac Wireless Mice and Keyboards
- Webcams
- Presentation clickers