Manage TigerNetID Password - Fort Hays State University (FHSU)

Manage Your TigerNetID Password

FHSU uses Microsoft technology for TigerNetID password management/recovery. After completing the initial TigerNetID activation process, you can use the Account Management Portal to perform the activities listed below.

*If you experience a Microsoft error when following these instructions, you can try our alternate methods instead.

Manage Recovery Methods

The Microsoft Account Management Portal is used to manage your recovery methods for FHSU's Self-Service Password Reset (SSPR) process.

Always add new recovery method(s) before deleting existing/old recovery method(s).
We recommend using the Authenticator app, along with another secondary recovery method.
If you wish to use an email address, you MUST use a personal email address, NOT an FHSU email address!

Go to https://mysignins.microsoft.com/security-info to manage your recovery methods. For detailed instructions, see the Manage Your Recovery Methods PDF.

Reset/Change TigerNetID Password

*IMPORTANT: Forget TigerNet Wi-Fi from your devices, except on the one you're using to change your password.
- Why? Your devices will continue using the old password and lock your account.
Go to https://mysignins.microsoft.com/security-info.
Enter your FHSU email address and then sign in.
On the Password row, click Change (see image below).
Enter your new password, and then enter it again to confirm. Your new password must follow these rules:
- Must contain 12 or more characters
- Must not contain your first name, last name, or username
- Must be different from your previous 24 passwords
- Must contain 3 of these 4 items:
  - UPPERCASE LETTERS
  - Lowercase Letters
  - Numbers
  - Special characters (such as ; : ' " + = - _ [ ] . > , )
Click Submit.
Wi-Fi users: Forget and reconnect to TigerNet Wi-Fi on the current device.

SSPR Password Change

FHSU-provided Mac laptops and desktops: You may need to follow extra steps to update your password on your Mac. See Mac password instructions.

Unlock Account

Go to https://passwordreset.microsoftonline.com/.
Enter your FHSU email address.
Select I know my password, but still can't sign in.
Complete two of the recovery options.
Your account should now be unlocked.

Recover Forgotten Password

Go to https://passwordreset.microsoftonline.com/.
Enter your FHSU email address.
Select I forgot my password.
Complete two of the recovery options.
Enter your new password, and then enter it again to confirm. Your new password must follow these rules:
- Must contain 12 or more characters
- Must not contain your first name, last name, or username
- Must be different from your previous 24 passwords
- Must contain 3 of these 4 items:
  - UPPERCASE LETTERS
  - Lowercase Letters
  - Numbers
  - Special characters (such as ; : ' " + = - _ [ ] . > , )
Click Finish.

SSPR New Password

FHSU-provided Mac laptops and desktops: You may need to follow extra steps to update your password on your Mac. See Mac password instructions.